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Hospitality, travel and sport

# Hotel manager

Degree often expected No licence needed in most countries Also known as: Hotel general manager · Accommodation manager · Resort manager · Hospitality manager

Updated September 26, 2026 [How we use data](https://coursetojob.com/methodology/)

Quick answer

Hotel managers run hotels, resorts and other accommodation, making sure guests are satisfied, staff are well led and the business makes a profit. Many study hospitality management or business, while others work their way up from reception, restaurant or housekeeping roles. They work for international hotel groups, independent hotels, resorts and serviced apartments in almost every country.

## What does a hotel manager do?

- Oversee departments such as reception, housekeeping, food and drink, and maintenance.
- Recruit, train, schedule and lead staff.
- Set budgets, room prices and sales targets, and monitor results.
- Deal with guest feedback, complaints and special requests.
- Make sure the hotel meets health, safety, food hygiene and fire rules.
- Work with sales teams, travel agents and online booking platforms.
- Plan maintenance and improvements to the building and services.

### Where do they work?

Hotel managers work for international hotel groups, independent and boutique hotels, resorts, conference hotels, serviced apartments and cruise ships. Hotels are open all day, every day, so the work includes evenings, weekends and public holidays, and managers are often on call. Some resort roles include accommodation on site. The industry offers many opportunities to work abroad, especially in major tourist destinations and business cities.

## What skills do you need?

- Leadership and people management
- Customer service
- Financial management and budgeting
- Revenue and pricing management
- Problem solving under pressure
- Health, safety and hygiene rules
- Languages and cultural awareness
- Sales and marketing

### Official skills profile (ESCO)

Essential skills listed for this occupation in ESCO, the European Commission's multilingual classification of skills and occupations.

- [develop strategies for accessibility](https://data.europa.eu/esco/skill/e8ef317f-c880-4c7a-929f-e08053f976bb)
- [handle financial transactions](https://data.europa.eu/esco/skill/f7e7ccb6-fadc-4c35-935d-e1040be40dfe)
- [create solutions to problems](https://data.europa.eu/esco/skill/03b9b491-fc9b-4868-914a-bf7cd47b5041)
- [implement marketing strategies](https://data.europa.eu/esco/skill/13e2378e-0d10-450d-843a-b3592575826e)
- [implement sales strategies](https://data.europa.eu/esco/skill/b99aa3b8-0066-46b2-a027-30afae444ad8)
- [manage health and safety standards](https://data.europa.eu/esco/skill/44e2c4c4-9fd2-42d4-a133-d81360ded4bc)
- [ensure price competitiveness](https://data.europa.eu/esco/skill/855dceb9-78cf-448b-8113-33f59f281117)
- [manage different departments in a hospitality establishment](https://data.europa.eu/esco/skill/365a6de0-49a4-44d5-ac01-ebf1c626fb22)
- [manage staff](https://data.europa.eu/esco/skill/339ac029-066a-4985-9f9d-b3d7c8fea0bb)
- [manage hospitality revenue](https://data.europa.eu/esco/skill/c1eb6a1a-e830-482a-8f13-f5c2f5b11b5d)
- [manage budgets](https://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea)
- [maintain customer service](https://data.europa.eu/esco/skill/75dfe1ee-5935-42ce-b820-697f827825c3)

## How do you become a hotel manager?

Many hotel managers have a degree or diploma in hospitality management, hotel management or business, often with work placements in hotels. Well-known hotel schools exist in Switzerland and many other countries. International hotel groups run management trainee programmes that rotate graduates through different departments. Many managers, however, start in entry-level jobs, such as receptionist or waiter, and are promoted through supervisor and department manager roles. Language skills are a big advantage. Career changers from retail, restaurants or customer service can often start at supervisor level.

1. **Hospitality degree or diploma.** A hospitality or hotel management degree covers operations, finance, marketing and people management, and usually includes placements in hotels. Programmes are offered worldwide, from vocational diplomas to bachelor's and master's degrees. Graduates often join management trainee programmes or start as supervisors.
2. **Work up from entry-level roles.** Many successful managers started as receptionists, waiters, housekeepers or kitchen staff. Hotels often promote hard-working staff who show leadership, and some offer apprenticeships or in-house training. This route takes longer, but it gives you deep practical knowledge of every department.
3. **Graduate management trainee programme.** Large hotel groups recruit graduates in hospitality, business and other subjects into structured programmes that usually last one to two years. Trainees work in several departments before taking a junior management role. Places are competitive, and willingness to relocate is often expected.

### Degrees that lead to this career

- **[Hospitality and tourism](https://coursetojob.com/subjects/hospitality-and-tourism/)** — A hospitality and tourism degree teaches how to run hotels, restaurants, travel services, attractions and events as businesses. 4 linked careers
- **[Business management](https://coursetojob.com/subjects/business-management/)** — A business management degree teaches how organisations are run, including strategy, marketing, finance, people management and operations. 6 linked careers
- **[Marketing](https://coursetojob.com/subjects/marketing/)** — A marketing degree teaches how organisations understand customers, develop products and brands, and promote them through advertising, digital channels, sales and public relations. 5 linked careers
- **[Modern languages](https://coursetojob.com/subjects/modern-languages/)** — A modern languages degree teaches you to speak, write and understand one or more foreign languages to a high level, together with the culture, history and literature of the places where they are spoken. 5 linked careers

[Ready to apply? Build a free CV and cover letter with our CV builder](https://coursetojob.co.uk/careers/cv-builder/)

## Do you need a licence to work as a hotel manager?

Hotel management is not a regulated profession, so you do not need a personal licence to be a hotel manager. However, the hotel itself usually needs licences and inspections for food hygiene, fire safety, alcohol sales and sometimes tourism registration. In some countries, a named person must hold a personal alcohol licence or a food safety certificate. Hotel star ratings are awarded by different systems in different countries.

## How much does a hotel manager earn?

### Pay in the United States

- **$69,250** Median annual wage, May 2025
- **$40,070–$128,880** Range from the lowest-paid 10% to the highest-paid 10%
- **42.6K** People employed in the US

US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, SOC 11-9081, May 2025. National estimates across all industries; excludes the self-employed.

### Earnings of Managers around the world

Most countries do not publish pay for single job titles. The International Labour Organization collects median monthly earnings for broad occupation groups instead. This career belongs to ISCO-08 major group 1, "Managers". The table covers the whole group, which includes hotel manager and many other occupations.

| Country | Local currency a month | PPP$ a month | vs all employees | Year |
| --- | --- | --- | --- | --- |
| [Italy](https://coursetojob.com/countries/italy/) | €8,421 | 13,060 | +170% | 2025 |
| [Netherlands](https://coursetojob.com/countries/netherlands/) | €8,692 | 11,328 | +71% | 2025 |
| [Spain](https://coursetojob.com/countries/spain/) | €5,803 | 9,547 | +119% | 2025 |
| [Germany](https://coursetojob.com/countries/germany/) | €6,834 | 9,501 | +81% | 2022 |
| [Switzerland](https://coursetojob.com/countries/switzerland/) | CHF 10,037 | 9,419 | +68% | 2025 |
| [France](https://coursetojob.com/countries/france/) | €6,478 | 8,843 | +74% | 2025 |
| [Sweden](https://coursetojob.com/countries/sweden/) | €6,099 | 7,614 | +57% | 2025 |
| [United States](https://coursetojob.com/countries/united-states/) | $7,583 | 7,583 | +69% | 2025 |
| [Ireland](https://coursetojob.com/countries/ireland/) | €6,040 | 6,682 | +51% | 2025 |
| [United Kingdom](https://coursetojob.com/countries/united-kingdom/) | £4,082 | 5,819 | +51% | 2025 |
| [Türkiye](https://coursetojob.com/countries/turkiye/) | TRY 60,000 | 3,381 | +100% | 2025 |
| [Brazil](https://coursetojob.com/countries/brazil/) | R$5,500 | 2,131 | +150% | 2025 |
| [India](https://coursetojob.com/countries/india/) | ₹40,000 | 2,016 | +167% | 2025 |
| [South Africa](https://coursetojob.com/countries/south-africa/) | ZAR 12,000 | 1,618 | +118% | 2020 |
| [Mexico](https://coursetojob.com/countries/mexico/) | MX$17,360 | 1,535 | +98% | 2025 |
| [Philippines](https://coursetojob.com/countries/philippines/) | ₱30,417 | 1,466 | +100% | 2024 |
| [Indonesia](https://coursetojob.com/countries/indonesia/) | IDR 4,763,251 | 926 | +112% | 2023 |
| [Egypt](https://coursetojob.com/countries/egypt/) | EGP 6,000 | 863 | +32% | 2024 |
| [Pakistan](https://coursetojob.com/countries/pakistan/) | PKR 38,206 | 584 | +47% | 2025 |
| [Nigeria](https://coursetojob.com/countries/nigeria/) | NGN 74,108 | 279 | +48% | 2024 |

Source: ILOSTAT, median monthly earnings of employees, latest year available. PPP$ adjusts for price differences between countries so figures can be compared. "vs all employees" compares the group's median with the median for all occupations in the same country.

## Career progression

1. Supervisor or assistant manager
2. Department manager, such as front office or food and drink
3. Hotel operations manager or deputy general manager
4. General manager
5. Area or regional director

## Job outlook

Tourism and business travel tend to grow over the long term as incomes rise in many countries, which supports demand for hotel managers. However, the industry is very sensitive to shocks such as pandemics, economic downturns, conflicts and natural disasters. Technology, including online check-in, automated pricing and AI chat services, is changing hotel operations. Many hotels find it hard to recruit and keep staff, so managers who lead teams well are valued.

## Questions about becoming a hotel manager

**Do you need a degree to become a hotel manager?**

No, but it helps. Many hotel managers have a hospitality or business degree, and international hotel groups often recruit graduates for management trainee programmes. However, the industry also promotes people who start in entry-level jobs and show leadership. Practical experience in several hotel departments is important whichever route you take.

**How long does it take to become a hotel manager?**

It usually takes several years. Graduates on trainee programmes may reach a department manager role within a few years, while becoming the general manager of a large hotel often takes much longer. People who start in entry-level roles can progress too, but the time depends on their performance, training and willingness to move.

**Can you work abroad as a hotel manager?**

Yes. Hospitality is one of the most international industries, and hotel groups often move managers between countries. Language skills, experience in international hotels and flexibility all help. You still need the right to work in each country, and some countries prefer to hire local managers or require work permits that can be hard to get.

**What are the downsides of being a hotel manager?**

The hours are long and irregular, including weekends, evenings and holidays, and you may be called when problems happen. The work can be stressful because you deal with complaints, staff shortages and pressure on costs. Many managers find it rewarding, but it suits people who enjoy fast-paced work with people.

## Related careers

- **[Event manager](https://coursetojob.com/careers/event-manager/)** — Event managers plan and run events such as conferences, exhibitions, festivals, weddings, product launches and sports events. Degree often expected
- **[Marketing manager](https://coursetojob.com/careers/marketing-manager/)** — Marketing managers plan and lead the work that makes people aware of a product, service or organisation and persuades them to choose it. Degree often expected
- **[Project manager](https://coursetojob.com/careers/project-manager/)** — Project managers plan, organise and lead projects so they are finished on time, within budget and to the agreed standard. Degree often expected

## Sources

1. [US Bureau of Labor Statistics — Occupational Employment and Wage Statistics](https://www.bls.gov/oes/) — SOC 11-9081, national estimates, May 2025
2. [ILOSTAT — Median monthly earnings of employees by occupation](https://ilostat.ilo.org/data/) — ISCO-08 major groups, latest year per country
3. [European Commission — ESCO occupation profile](https://data.europa.eu/esco/occupation/53cdd34e-22f2-41bd-b3c7-de22bf9bbcae) — ESCO code 1411.1

**How to cite this page:** CourseToJob (2026). How to become a hotel manager: degrees, skills and salary. https://coursetojob.com/careers/hotel-manager/ (accessed September 26, 2026)

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## Key facts

- **Occupation group:** Managers (ISCO-08 1411)
- **ESCO:** [accommodation manager](https://data.europa.eu/esco/occupation/53cdd34e-22f2-41bd-b3c7-de22bf9bbcae) (1411.1)
- **US occupation code (SOC):** 11-9081
- **Degree:** Degree often expected
- **Regulation:** No licence needed in most countries
- **US median pay:** $69,250 (2025)
- **Official names in this language:** accommodation manager · hotel general manager · restaurant manager · coffee shop manager · hotel manager

**On this page**

1. What does a hotel manager do?
2. What skills do you need?
3. How do you become a hotel manager?
4. How much does a hotel manager earn?
5. Frequently asked questions

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